Order Cancellation

▪️Pre-order and Regular Order Cancellation: You may cancel your order within 2 hours of placement. After this time, your order will be processed and cannot be altered.

Return Policy
We offer a hassle-free 30-day return policy. If you're not completely satisfied, you may return your item within 30 days of delivery for a full refund or exchange.

Return Eligibility:

▪️Items must be unused and in their original condition.

▪️All original packaging and components must be included.

Important Notes:

▪️Customers are responsible for return shipping costs unless the item is damaged or defective upon receipt.

▪️For assistance, contact us at 09772061824 or inquire.iamworldwidestoreonline@gmail.com.

Refund Policy:

▪️After we receive and inspect the returned item, we will notify you via email about the refund status.

▪️Approved refunds will be processed within 10 business days and credited to your original payment method.

If your refund is delayed:

1. Check your bank account or payment platform.

2. Contact your credit card issuer for processing time inquiries.

3. If unresolved, contact us at 09772061824 or inquire.iamworldwidestoreonline@gmail.com.

Sale Items

▪️Only regular-priced items are eligible for refunds. Sale items can only be refunded if damaged or defective.

Exchanges

▪️Defective or damaged items may be exchanged. To request an exchange, email inquire.iamworldwidestoreonline@gmail.com and ship the item to:
Blk 39 Welfareville Compound, Barangay Addition Hills, Mandaluyong City

Shipping for Returns:

▪️Ship returns to: Blk 39 Welfareville Compound, Barangay Addition Hills, Mandaluyong City.

▪️Use a trackable shipping service or purchase shipping insurance for high-value returns, as we are not responsible for lost items.

▪️Shipping fees are non-refundable unless the item is defective or damaged.

Damaged Items

▪️For items damaged during delivery, contact us immediately for a full refund or replacement. Return shipping costs will be covered. Damaged items can be returned beyond the standard 30-day window.

Processing Time

▪️Allow up to 10 business days to process returns and issue refunds or replacements.